Procedures for TRIUMF Scientific Visitors to visit TRIUMF

On-boarding procedure for TRIUMF scientific visitors:

 New User (or re-initiation of user authorization)
            1. New User requests invitation from TRIUMF Contact via email well in advance of first visit (and provides dates of first visit, if known)
            2. TRIUMF Contact invites user via visitor app and sets training requirements 
                a. TRIUMF Contact can enable Team Leaders to invite other team members  (connected to same TRIUMF Contact and initially with the same training requirements)
            3. User receives an email directing them to fill out information using visitors app – It is important that this step is completed well in advance of the visit
            4. TRIUMF Safety Supervisor sets and approves Training Requirements
            5. User is informed about training requirements via e-mail
            6. User takes online training as required
                a. Safety Orientation is mandatory
                b. Basic Radiation Protection Training
                c. Others as specified (e.g. Calibration Sources, Personnel Alarms)
            7. Access card and radiation badge (if required) are prepared by TRIUMF
            8. User arrives
                a. TRIUMF contact provides building access training
                b. TRIUMF contact provides other training as required (e.g. Exclusion Areas)
            9. User departs
                a. Access card gets deactivated and radiation badge is pulled out.

 User returning for new site visit (within an active authorization period)
            1. Returning User initiates new site visits by login into visitor app and registering a new site visit period (with updated purpose of visit)
            2. TRIUMF Contact is informed about the visit via e-mail and reviews (and adjusts if needed) assignment of the Safety Supervisor for the visit
            3. Safety Supervisor reviews and updates training requirements 
            4. User takes additional online training if required
            5. Access card and radiation badge (if required) are prepared by TRIUMF
            6. User arrives
                a. TRIUMF contact provides other training as required 
            7. User departs
                a. Access card gets deactivated and radiation badge is pulled out.

For very frequent or continuous visitors, the access card and radiation badge stay active for an extended period of time, but no longer than 3 years after which the status can be renewed.

For regular but infrequent visitors that require continuous computing access the visitor status stays active over a period of up to 3 years (after which it can be renewed) while the access card and radiation badge are only provided for in-person visits, for which the process above applies.

The following information is part of the procedure included in the visitor app, but is described in more detail here.

Safety & Training

All users requesting an access card and radiation badge are required to watch the on-line Safety Orientation.This is an online presentation that introduces employees to some of the major safety concerns and procedures at TRIUMF. It is mandatory that users of the TRIUMF facility, and contractors view this lesson once every 3 years. The link to this course is also provided in the email generated when the TRIUMF contact invites the visitor through the Visitor App.

All users requesting an access card and radiation badge are also required to complete the  Basic Radiation Protection Training, which is an online course.

No unsupervised access to the site is allowed without first completing the Site Safety Orientation and Basic Radiation Protection Training. 

Depending on the nature of the experiment, additional safety training will be required if, for instance, you are working with lasers or if you are identified as a nuclear energy worker. Additional training will be identified by your TRIUMF Contact  and/or Safety Supervisor using the Visitor Application. You will receive an e-mail with a list of training requirements which can be fulfilled by taking online training or in person training after arrival.  If your visit requires that you access an exclusion area, you will need to complete the online Personnel Safety Alarms training and meet with the Facility Coordinator to carry out Exclusion Area Training which will review the specifics for the area you will be working in.

In addition to site safety, please refer to the personal safety document for information about other safety concerns.

The mandatory Site Safety Orientation and Basic Radiation Protection Training must be completed prior to the issuance of any Access Cards or keys. This should be done if at all possible prior to coming to TRIUMF, but in exceptional cases can be done upon arrival. 

 

Security Access Cards

Please note that security access cards are required for access to the TRIUMF site.

These are issued by the Visitor Coordinator at reception during business hours between 8:30am and 4:30pm.

All Experimenters/Users to TRIUMF will be required to have an access card. Those visitors who will be at TRIUMF in excess of three weeks, or who are on-going or frequently returning, are required to have their picture on the access card. Those who are here for a shorter length of time will not require a photo card, but will instead be issued a plain visitor access card.

On arrival both short-term and long-term visitors will be issued a temporary access card that is also available after hours from the control room. Long-term visitors are to use this card until they have been issued their own personalized access card.

Photo access cards are issued every Tuesday and Thursday at 2:00pm .

In order to be issued an access card, all visitors must have:

  • Viewed the online safety orientation
  • Completed the information requested in the email sent from the Visitor App.

PLEASE NOTE: Access cards will not be issued without the appropriate process being followed and all required information collected.

Upon leaving TRIUMF, temporary access cards must be returned to reception, and if leaving after hours, they should be left in a locked drop-off box that is located in the reception area. Cards will be deactivated on your last day at TRIUMF.

 

Radiation Badge

If you will be accessing our gated facility you will be required to wear a radiation dosimeter. Our Dosimetry service provides the legally required radiation monitoring of individuals who may be occupationally exposed to radiation. These individuals may be users of the facility, general visitors, staff, students or contractors.

In order to obtain either a short-term or long term dosimeter visitors must have:

  • Viewed the online safety orientation
  • Completed the information requested in the email  sent from the Visitor App.