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Frequently Asked Questions

Here are a few frequently asked questions. We will continue to update this page as more information becomes available. 

Do I still have to pay for parking on site?

Is the Great Dane Cafe open at TRIUMF?

Where do I find disinfectant? Where do I drop off used bottles?

Will TRIUMF be performing science this year?

Are contractors and visitors allowed on-site at TRIUMF?

What is TRIUMF's guidance on travel? 

Q: Do I still have to pay for parking on site?

A: Monthly parking pass fees for April and May have been waived, with fees charged to be reimbursed. Daily parking fees across UBC campus were reinstated as of May 4, 2020. As such, the daily fee at TRIUMF is in effect at $6/day.

Q: Is the Great Dane Cafe open at TRIUMF?

A: No, the Great Dane Cafe is closed until further notice.

Q: Should I be wearing a mask in public?

A: Based on the latest advice from the Public Health Agency of Canada (April 6, 2020),  wearing a non-medical mask in tandem with social distancing measures can help stop the spread of COVID-19. For more guidance about this recommendation, please see here. A mask does not constitute PPE.

Q: Are face coverings required for on-site work at TRIUMF? 

A: Beginning August 4, 2020, masks/face coverings are mandatory in shared indoor spaces for all staff, visitors, contractors, and other personnel. This new policy serves to complement our existing health and safety protocols, such as physical distancing and hand hygiene.

The full policy can be found here:

Q: Where can I get my facemask before returning to work?

A: Instructions on how to make your own facemask can be found here: TRIUMF is offering a branded tube masks for purchase for purchase through the TRIUMF Social Club for $10 each.

You can pick up yours from Jill at Reception on Monday/Wednesday/Friday from 9:00am-1:00pm; cash or cheque accepted. You can also visit Stores Monday-Friday from 7:00am-1:00pm to purchase a face covering, however exact change or cheque is required.

Q: What is TRIUMF’s plan for returning to work safely?

A: TRIUMF has an extensive return-to-work plan that has been developed by the Return-to-Site subcommittee of the COVID-19 task force. The first phase of the plan is informed by provincial public health directives, and includes requirements for maintaining social distancing and hygiene. Moving forward, the plan will follow the phased approach laid out by our provincial health authorities. More information can be found in TRIUMF’s Operational Plan.

Q: Will work that requires two or more people still be undertaken?

A: If the work is deemed essential by your supervisor, yes. However, proper social distancing and hygiene protocols must be followed to ensure that the work can be performed safely for all involved. For more information, please see

In the cases where the safe work distance of 2 m cannot be maintained, please contact OHS to carry out a hazard assessment.

In the case of any concerns regarding workplace safetye, Occupational Health and Safety is available to carry out work area assessments as required. 

Q: Where do I find disinfectant? Where do I drop off used bottles?

A: Bottles of disinfectant have been distributed across the site; there are pick up stations available in the following locations: ISAC I Annex entrance, ISAC II main entrance, Main Office Building reception area, and the Service Annex (outside Room 101 - next to the DRD sign out station).

If there is not a supply in your work area, please contact OHS or Janitorial Services (

Q: Will TRIUMF be performing science this year?

A: Yes, plans are underway to return to a modified schedule for scientific research, including beam delivery. More information is forthcoming as plans are finalized.

Q: Are contractors and visitors allowed on-site at TRIUMF?

A: This will be evaluated on a case-by-case basis, pursuant to the criteria that the work can be performed safely and has been approved by TRIUMF leadership. Please work with your supervisor to determine the necessary arrangements for bringing contractors or visitors on-site, including the completion of the COVID-19 Screening Questionnaire and the recommendation for the use of face coverings.

Q: What is TRIUMF's guidance on travel? 

A: TRIUMF advises following the guidance provided by provincial authorities, including the BCCDC and the Government of British Columbia, both of whom suggest avoiding non-essential travel at this time. Note that some restrictions exists on domestic travel, and all individuals returning form international travel must undergo a 14-day self-isolation upon return to British Columbia.