You are here

Frequently Asked Questions

(Updated July 8, 2021)

We will continue to update this page as more information becomes available. 

Do I still have to pay for parking on site?

Is the Great Dane Cafe open at TRIUMF?

Where do I find disinfectant? Where do I drop off used bottles?

Will TRIUMF be performing science this year?

Are contractors and visitors allowed on-site at TRIUMF?

What is TRIUMF's guidance on travel? 

When will TRIUMF staff and students receive the COVID-19 vaccine? 

What if I have allergies that mimic COVID symptoms? *new


Q: Do I still have to pay for parking on site?

A: Monthly parking passes are available and the daily parking fee at TRIUMF is $6/day.

Q: Is the Great Dane Cafe open at TRIUMF?

A: No, the Great Dane Cafe is closed until further notice.

Q: Should I be wearing a mask in public?

A: In Step 3 of the BC Restart Plan, masks are recommended in public indoor spaces for those that are not fully vaccinated (“fully vaccinated” meaning two weeks after receiving your second vaccine dose).

Q: Are face coverings required for on-site work at TRIUMF? 

A: Until August 1, 2021, masks/face coverings are mandatory in shared indoor spaces for all staff, visitors, contractors, and other personnel.  After August 1, 2021, masks are recommended.  Please respect the requests of your coworkers to wear masks as each individual’s comfort level and health status vary.

Q: Where can I get my facemask before returning to work?

A: Single use facemasks are available for free and can be picked up at Stores and Reception.

Q: What is TRIUMF’s plan for returning to work safely?

A: In Step 3 of the BC Restart Plan, it is important to remember the following points:

  • Continue to self monitor for symptoms or sickness and do not come to work if you are sick.
  • Continue good hand hygiene practices and get vaccinated.  The latest update to TRIUMF's Operational Plan can be found on the main COVID-19 Resource Page.
Q: Will work that requires two or more people still be undertaken?

A: Yes, work that requires two or more people can take place while face mask guidelines are adhered to. 

Q: Where do I find disinfectant? Where do I drop off used bottles?

A: Bottles of disinfectant have been distributed across the site; there are pick up stations available in the following locations: ISAC I Annex entrance, ISAC II main entrance, Main Office Building reception area, and the Service Annex (outside Room 101 - next to the DRD sign out station).

If there is not a supply in your work area, please contact OHS or Janitorial Services (janitor@triumf.ca).

Q: Will TRIUMF be performing science this year?

A: Yes, plans are underway to return to a modified schedule for scientific research, including beam delivery. More information is forthcoming as plans are finalized.

Q: Are contractors and visitors allowed on-site at TRIUMF?

A: Contractors and visitors are generally allowed on site. Please work with your supervisor to determine the necessary arrangements for bringing contractors or visitors on site, including the completion of the COVID-19 Screening Questionnaire and the requirement for the use of face coverings on site.

Q: What is TRIUMF's guidance on travel? 

A: TRIUMF advises following the guidance provided by provincial authorities, including the BCCDC and the Government of British Columbia, both of whom suggest avoiding non-essential travel outside of Canada at this time. 

Q: When will TRIUMF staff and students receive the COVID-19 vaccine? 

A: The vaccination of TRIUMF staff and students will occur as per the guidance provided by the Government of British Columbia and its health authorities. For information for BC’s vaccination plan, please click here.